We have a unique process that allows us to successfully refurbish almost any awning or canopy cover. There are some frames that we’ve encountered over the years that were made by people who don’t understand basic principles of fabric attachment, and there have been even fewer scenarios in which we were unable to recover a frame. We employ a variety of tradesmen and women that allow us offer custom fabric making services, frame repair, on-site or off-site painting, and professional installation of our covers. Your salesperson will be your guide to help specify and price out your options, or determine if it is more cost effective to go with a new product. Your awning or canopy may or may not require the following steps:
In this stage our salesperson will do an onsite inspection. They will determine if your product can be recovered. They will also do a cursory inspection of potential rust damage. Significant rust needs to be addressed early on to avoid surprise charges later on. The paint job will be reviewed and options discussed. They will also present you with fabrics that are appropriate for your recover. In this stage, the salesman collects general pricing information.
Depending on the product, one or more recover prices may be presented.
If the price is acceptable, we will process your order and order your materials. Fabric is ordered per job and usually takes anywhere from 14-21 days to arrive by boat. If much rust repair is needed, it can begin here.
Tropical J’s professional weld team can fix almost all rust issues. We will use a variety of techniques from on site welding, bondo and splicing in pre made sections to repair the frame. We will help make the decision if we can or should bring the frame back to our shop. If we have to fix it in the field we will have to close the area for safety. See Rust below for more information.
Once a frame is repaired we’ll want to protect the frame by applying a commercial, NON-LATEX paint to your frame. It is not uncommon for others to paint the frame, but please see Paint below for more information to ensure a successful paint job.
Measuring is unique to each frame. If Tropical J’s made your cover previously, we have your file saved and we can digitally cut another cover. If not, we’ll have to do on site measuring after any frame repair is completed. On site measuring may or may not require the removal of the fabric. We understand your cover may be integral to your business, so please let your salesman know if you need to have it replaced IF we have to remove it (as it might incur additional installation expense). If fabric removal is required, we will wait until your fabric is on island BEFORE we schedule any on site work. If rust is discovered at this point, we will do our best to price our frame repairs as soon as possible. Sometimes this happens and it’s unavoidable. See Measuring/Fabric Removal for more information.
If we have to remove your cover, we strive to be back to install your cover in 5 business days or less. Installation is usually done between the hours of 7:00am and 3:30 pm. Make sure to discuss with your salesman if you require installation outside this window.